NSD Business Continuity Assurance

Business Continuity Assurance

Ensuring a high level of organizational resilience is one of the key tasks of NSD management.

NSD develops a business continuity management system (BCMS) that covers all business areas, applying widely recognized leading practices and standards. The main standard for building the BCMS is ISO 22301.

How the Business Continuity Management System Works

Strategic approaches to building the BCMS are approved by the NSD Supervisory Board. Work on ensuring the resilience of critical processes and protecting the resources they require is systematic and consistent. Business continuity management is carried out with direct support from senior management and is provided with necessary resources. The Risk Management Department is responsible for supporting and developing the BCMS at NSD, which includes a functional unit alongside non-financial and financial risks — the Business Continuity Department.

NSD operates a hot backup infrastructure: a backup office and a backup data center.

To ensure fault tolerance of IT infrastructure and information systems, as well as prevent data loss during equipment and software failures, NSD establishes requirements for the geographically distributed architecture of key IT solutions and their reliability.

The backup office is designed to accommodate necessary NSD staff and can ensure the execution of key business processes when the main office is unavailable. Duplicated technical infrastructure of the backup office, different electricity and telecommunications service providers compared to the main office minimize the risks of business interruption.

Power supply to the main and backup office buildings is provided through two independent connections. To ensure uninterrupted power supply in emergency situations, the NSD office power supply system uses autonomous uninterruptible power supplies (UPS) and diesel generator sets (DGS). Monthly maintenance of UPS and DGS, as well as regular test runs of DGS in automatic and manual modes, guarantee the operability and reliability of NSD's uninterrupted power supply system.

NSD has developed and implemented procedures and plans for business continuity and recovery, which are tested, reviewed and updated on an ongoing basis. The results of conducted tests, as well as internal and external independent audits and inspections, confirm NSD's high level of readiness for non-standard and emergency situations.

Contacts
Business Continuity Department
Phone+7 495 234-48-27ext. 4910, 4644, 4389
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