Contacts
Document receipt/issuance time:
Receipt of statements, letters, enquiries, instructions, payment orders
— 9:30 to 17:00
Signing/termination of agreements; opening/closing accounts; submission of incorporation documents / powers of attorney / details forms
— 9:30 to 14:00
Provision of issuers' documents, signing agreements with issuers
— 9:30 to 17:00
Client onboarding, initial approach to NSD:
Signing agreements, subscribing for the full range of services, execution of documents::
Personal managers:
Managers responsible for client relations and promotion/quality improvement of services:
Share/bond issuer services:
Corporate actions:
ISIN and CFI allocation to Russian financial instruments:
Assistance in ISIN and CFI allocation to foreign financial instruments:
Document receipt/issuance time:
Receipt of statements, letters, enquiries, instructions, payment orders
— 9:30 to 17:00
Provision of issuers' documents, signing agreements with issuers
— 9:30 to 17:45
Information exchange, account maintenance, signing agreements:
Questions regarding conduct of corporate actions:
Questions regarding securities transactions:
General questions regarding access to NSD's Trade Repository:
Natalia Morgacheva
Agreements for Trade Repository services and EDI agreements, assignment of repository codes (on business days, 09:00 to 18:00):
Marina Romanchenko
Obtaining cryptographic keys and certificates for access to the NSD EDI System, EDI via the Moscow Exchange's Certification Authority (on business days, 09:00 to 18:00):
Questions regarding execution of documents to be submitted to get access to the NSD EDI System:
Alexandra Sekach
Client support. Personal managers:
Technical support:
Installation/setup of workstations, EDI, cryptographic keys usage, data transfer via communication channels, access to and operation of Trade Repository's Web-client and NSD's Gateway
Feedback, complaints, and suggestions:
Alina Akchurina, Managing Director for CMS Development
Andrey Vasiliev, Head of CMS and Tri-party Services Development
Andrey Vasiliev, Head of CMS and Tri-party Services Development
Technical support:
Installation/setup of workstations, EDI, cryptographic keys usage, data transfer via SWIFT
Signing up, communications with participants:
Anna Iakusheva, Chief Specialist of Client Relations Development Division
Membership of the Expert Board for CMS Development:
Sergey Golubets, Client Relations Department
Client Relations Unit and your personal manager:
Technical support:
Client support:
Feedback and suggestions:
Technical support is available on business days from 7:30 to 24:00 (Moscow time):
North-Western Branch Office of Public Joint-Stock Company “Moscow Exchange MICEX-RTS” in St. Petersburg:
4A Pereulok Grivtsova, 6th Floor, 190000 St. Petersburg (see on the map)
Lyudmila Gertseva
Volga Region Branch Office of Public Joint-Stock Company “Moscow Exchange MICEX-RTS” in Nizhny Novgorod:
10a per. Kholodny, 603000 Nizhny Novgorod, (see on the map)
Irina Sirotkina
Siberian Branch Office of Public Joint-Stock Company “Moscow Exchange MICEX-RTS” in Novosibirsk:
27/29 Kommunisticheskaya Street, 630007 Novosibirsk (see on the map)
Sergey Kolbin
Main office
Company details
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